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職位要求：
Bachelor’s degree in IT related discipline; More than 2 years helpdesk working experience;
大專以上學(xué)歷；2年以上相關(guān)工作經(jīng)驗(yàn)；
Proficient in installation, configuration and troubleshooting of Windows, Office and other software;
熟悉Windows系列操作系統(tǒng)、Office及常用軟件的安裝、配置、常見(jiàn)故障排除；能夠獨(dú)立進(jìn)行常用軟件（Windows版本）的安裝、功能設(shè)置和故障排除；
Familiar with installation and maintenance of Windows Server, Active Directory Management, DNS, DHCP and daily maintenance works;
熟悉Windows Server的安裝、活動(dòng)目錄的部署和設(shè)置、DNS、DHCP并進(jìn)行日常管理維護(hù)；
Familiar with installing, configuring and troubleshooting network printer, such as HP, Epson, Xerox and other multi-function printers;
熟悉HP、Epson、Xerox等品牌的打印機(jī)、復(fù)合一體機(jī)，能夠獨(dú)立完成驅(qū)動(dòng)程序安裝、網(wǎng)絡(luò)共享功能設(shè)置和故障排除；
Familiar with SonicWALL and Cisco;
熟悉SonicWALL及Cisco網(wǎng)絡(luò)設(shè)備的調(diào)試、故障排除；
Good knowledge of network, TCP/IP, Exchange, routers, WIFI AP and AC etc.; be able to set up and optimize utilizing network equipment;
了解網(wǎng)絡(luò)的基礎(chǔ)理論、TCP/IP協(xié)議、交換機(jī)、路由器等網(wǎng)絡(luò)設(shè)備的基本原理。能獨(dú)立完成網(wǎng)絡(luò)設(shè)備的部署、設(shè)置、調(diào)優(yōu)和故障排除；
Good communication and coordination skills can work under pressure.
良好的溝通協(xié)調(diào)能力，具有較強(qiáng)的抗壓能力。

職位描述：
Designs, deploys, configures, and maintains infrastructure components, including servers, storage systems, and networking equipment
設(shè)計(jì)、部署、配置和維護(hù)基礎(chǔ)架構(gòu)組件，包括服務(wù)器、存儲(chǔ)系統(tǒng)和網(wǎng)絡(luò)設(shè)備
Administers and troubleshoots systems and services such as Active Directory, Office 365, MDM, virtualization platforms, and security systems
管理和排除系統(tǒng)與服務(wù)的問(wèn)題，如Active Directory、Office 365、MDM、虛擬化平臺(tái)和安全系統(tǒng)
Monitors and maintains network infrastructure, including routers, switches, firewalls, and VPNs
監(jiān)控和維護(hù)網(wǎng)絡(luò)基礎(chǔ)設(shè)施，包括路由器、交換機(jī)、防火墻和VPN
Supports maintenance of virtualization technologies, ensuring high availability and optimal performance
支持虛擬化技術(shù)的維護(hù)，確保高可用性和***性能
Manages storage systems, including SAN and NAS devices, and implements data backup and disaster recovery solutions
管理存儲(chǔ)系統(tǒng)，包括SAN和NAS設(shè)備，實(shí)施數(shù)據(jù)備份和災(zāi)難恢復(fù)方案
Implements and maintains security measures, including firewalls, intrusion detection systems, antivirus software, and access controls
實(shí)施和維護(hù)安全措施，包括防火墻、入侵檢測(cè)系統(tǒng)、防病毒軟件和訪問(wèn)控制
Collaborates with the IT team to plan and execute infrastructure upgrades, migrations, and system enhancements
與IT團(tuán)隊(duì)協(xié)作，規(guī)劃并執(zhí)行基礎(chǔ)架構(gòu)升級(jí)、遷移和系統(tǒng)升級(jí)
Provides technical support and troubleshooting for end-users, resolving hardware and software issues promptly
為終端用戶提供技術(shù)支持和故障排除，及時(shí)解決硬件和軟件問(wèn)題
Creates and maintains system documentation, including network diagrams, configuration details, and standard operating procedures
創(chuàng)建和維護(hù)系統(tǒng)文檔，包括網(wǎng)絡(luò)拓?fù)鋱D、配置細(xì)節(jié)和標(biāo)準(zhǔn)操作流程
May participate in off hours, on-call support rotation to ensure systems support coverage
可能需要隨時(shí)參與非工作時(shí)間的輪班值守，確保系統(tǒng)正常運(yùn)行