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· 為硬件、軟件、網(wǎng)絡(luò)和安全相關(guān)問(wèn)題提供一級(jí)現(xiàn)場(chǎng)支持，確保及時(shí)、高效地解決用戶(hù)問(wèn)題。
Provide Tier-1 onsite support for hardware, software, network, and security-related issues, ensuring timely and effective resolution.
· 維護(hù)和優(yōu)化 IT 基礎(chǔ)設(shè)施，包括服務(wù)器、網(wǎng)絡(luò)設(shè)備、無(wú)線系統(tǒng)及信息安全配置。
Maintain and optimize IT infrastructure including servers, networking equipment, wireless systems, and security configurations.
· 負(fù)責(zé)會(huì)議室視聽(tīng)設(shè)備、視頻會(huì)議系統(tǒng)和相關(guān)技術(shù)支持，確保會(huì)議順暢運(yùn)行。
Manage AV equipment, video conferencing systems, and related technology to ensure smooth meeting operations.
· 安裝、配置、鏡像、升級(jí)及維修終端設(shè)備。
Install, configure, image, upgrade, and repair end-user devices.
· 管理并更新 IT 資產(chǎn)清單，確保資產(chǎn)記錄準(zhǔn)確、合規(guī)。
Maintain and update IT asset inventory to ensure accuracy and compliance.